Privacy Policy

Information we collect

We only collect what we need to respond to you and to operate this website.

• Information you give us: name, business name, email address, phone number, and any details you include in a form, call, text message, or email.
• Usage information: pages visited, referring page, approximate location, browser and device type, and similar analytics data collected automatically.
• Call and text information: when you call or text a number listed on this site, we and our call-tracking provider may record the phone number, date, time, duration, and which page or campaign the number came from. Calls may be recorded where permitted by law and disclosed at the start of the call.

How we use information

• To respond to your inquiry, schedule calls, and provide quotes and proposals.
• To deliver and support the services you engage us for.
• To send service updates and, if you opt in, occasional marketing messages you can unsubscribe from at any time.
• To measure which pages and campaigns bring in inquiries, and to improve the site.
• To meet legal, accounting, and security obligations, and to prevent spam and abuse.

Cookies and tracking

We use cookies and similar technologies for basic site functionality, analytics, and attribution of inquiries to the page or campaign they came from. You can block or delete cookies in your browser settings; some parts of the site may not work as intended if you do.

Service providers we share data with

We do not sell your personal information. We share it only with providers that help us run the business, and only to the extent they need it. These currently include our CRM and form-processing provider, our call-tracking provider, our scheduling and payment providers, our website hosting and analytics providers, and our email provider. We may also disclose information when required by law or to protect our rights.

Text messaging

If you provide a mobile number, you agree we may contact you at that number about your inquiry or the services we provide, including by text message. Message and data rates may apply. Reply STOP to opt out of further texts or HELP for assistance. Opting out of marketing texts does not prevent us from sending messages needed to deliver a service you requested.

Data retention

We keep inquiry and client records for as long as needed to provide our services and to meet legal and accounting requirements, then delete or anonymize them. You may ask us to delete your information sooner.

Security

We use reasonable technical and organizational safeguards, including encrypted connections and access controls, to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You may request access to, correction of, or deletion of your personal information, ask us to stop marketing contact, or withdraw consent where we rely on it. Depending on where you live, you may have additional rights under laws such as the Florida Digital Bill of Rights, the California Consumer Privacy Act, or the GDPR. To make a request, email us at hello@kranbos.com. We will not discriminate against you for exercising these rights.

Children’s privacy

Our services are intended for businesses. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we will delete it.

Third-party links

This site links to third-party tools such as scheduling and payment pages. Those services have their own privacy policies, and we are not responsible for their practices.

Changes to this policy

We may update this Privacy Policy from time to time. The date above reflects the most recent version, and material changes will be posted on this page.

Contact us

Questions about this policy or your information? Email hello@kranbos.com or call 305-330-4053. Kranbos is based in Miami, Florida, United States.